Showing 1-5 of 5 challenge(s)
Show:
Sort by:
Developing solutions to improve accessibility of public facilities
Development, Exploratory, Technology 1 week ago
Physical barriers and weak guidance limit some people's ability to use public facilities independently.
Attractive
Identifying the barriers beneficiaries face when using digital services
Research, Testing 1 week ago
Difficulty finding digital services, understanding their requirements, and completing their procedures holds some beneficiaries back.
Attractive
Evaluating the usability of everyday service apps and identifying improvement opportunities
Research, Technology 1 week ago
Complex screens, unclear instructions, and too many steps weaken the app user experience.
Attractive
Evaluating the beneficiary experience in service centers
Development, Technology 1 week ago
The beneficiary experience is shaped by clear procedures, easy access, waiting time, and the quality of guidance and communication.
Attractive
Developing solutions to improve access to government services
Development, Technology 1 week ago
Beneficiaries struggle to choose the right service and understand its conditions across multiple channels and providers.
Attractive